Frequently Asked Questions
Q1. Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
Samples need 3-5 days, while mass production time requires 2-4 weeks for order quantities exceeding 10,000 pcs.
Q3. Do you have any MOQ limit for this item?
We offer a low MOQ; 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
We usually ship via DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Airline and sea shipping options are also available.
Q5. How to proceed with an order for medical consumables?
First, let us know your requirements or application. Second, we provide a quote based on your needs. Third, the customer confirms the samples and places a deposit for the formal order. Fourth, we arrange production.
Q6. Is it OK to print my logo on the package?
Yes. Please inform us formally before production and confirm the design based on our sample.